Don’t Be A Token Leader

Don’t Be A Token Leader

By Attiya Karodia We’re in the midst of a trend which objectifies and makes use of women under the guise of female empowerment. Every brand is doing a “love yourself” campaign, and if you’re plus-size and ‘fierce’, you’re...
Customer Service in Nigeria

Customer Service in Nigeria

I remember travelling back to Lagos for holiday in June 2013. After my routine of familiarizing myself with the heat, traffic and NEPA; I agreed to meet with a close friend of mine at Ikeja City Mall, one of the most popular malls in Lagos. As I waited for his...
Personal Stocktaking

Personal Stocktaking

Article written by Likeleli M. Monyamane. What does “take stock” mean: During an audit project we would periodically have “taking stock meetings” during which each person would give an update on what they are busy with, what challenges/findings...