Customer Service in Nigeria

Customer Service in Nigeria

I remember travelling back to Lagos for holiday in June 2013. After my routine of familiarizing myself with the heat, traffic and NEPA; I agreed to meet with a close friend of mine at Ikeja City Mall, one of the most popular malls in Lagos. As I waited for his...
The Plight of You and Me

The Plight of You and Me

By Attiya Karodia Everyone complains. Whether it’s you on a bad day or me when I’m fasting. If there’s one thing the human population in this day and age is great at, it’s complaining. You’d think that having water and electricity (unless Eskom) would keep us content,...
United, South Africa will stand strong.

United, South Africa will stand strong.

By Noluvuyo Bacela “We live with the hope that as she battles to remake herself, South Africa, will be like a microcosm of the new world that is striving to be born. ” Nelson Mandela Nobel Prize acceptance speech in 1993. When I was little I would often...