• Act as a primary contact for customers, clients, and suppliers across email, phone, and in-person or virtual settings.
• Schedule and coordinate meetings, including booking conference rooms and arranging virtual platforms like Zoom or Teams.
• Facilitate in-house and external events, supporting the Programme Manager as needed.
• Promote Teakisi’s work confidently in various settings, engaging with individuals and groups from different backgrounds.
• Build strong links with outside individuals and organisations.
• Prepare and manage confidential documents and reports, ensuring discretion.
• Submit reports, prepare presentations, and assist in drafting proposals.
• Develop and update office policies and procedures for efficiency.
• Process client requests, handle feedback professionally, and liaise with senior managers on requests and queries.
• Maintain a digital filing system and ensure documents are well organised.
• Prepare and distribute correspondence, agendas, and minutes of meetings.
• Attend networking/community events and assist colleagues whenever necessary.

Experience/skills:

• Proven experience as an Administrative Assistant, Virtual Assistant, or Office Admin Assistant.
• Strong proficiency in MS Office (Excel, Word, and Outlook) and Google Drive.
• Familiarity with collaboration tools such as Slack and scheduling tools like Calendly or Doodle Poll.
• Familiarity with CRM and survey tools such as SurveyMonkey or Google Forms.
• Excellent interpersonal skills, with the ability to engage and communicate professionally with diverse individuals.
• Confident in promoting Teakisi’s mission and engaging with people in various settings.
• Exceptional time management, organisational, and prioritisation skills.
• Attention to detail and a proactive approach to problem-solving.
• Ability to work independently, take initiative, and anticipate tasks as needed.

Benefits:

• Making a positive impact by fighting inequalities and striving for social justice in all areas;
• Work as part of a growing team;
• Be valued and respected;
• Holiday and sick pay.